Addressing the Downtime

[Sanctioned Suicide]

1. What happened?
We experienced a service interruption caused by an unexpected issue on our infrastructure provider's end. This made the site inaccessible for approximately 48 hours.

2. Was any data lost?
No. All user data, posts, and accounts are intact.

3. Why did it take so much time to restore?
We had to wait for the provider to resolve the issue on their side. During that time, we ensured everything was safe and ready to come back online immediately once service was restored.

4. Is everything stable now?
Yes. The site is back online and functioning normally.

5. What's being improved?
We're implementing additional safeguards behind the scenes to reduce the risk of this type of outage happening again.

6. Thank you for your patience
We appreciate everyone who stuck with us through the downtime. Everything is back to normal now.

 

[behindtheveil]

No,no thank you for everything you are doing. TBH I do get a bit anxious whenever this platform goes down for maintenance but this time, It wasn't that bad as before because I knew that you guys must be working hard to get the platform back online. God bless you and lots of love.

 

[daruino]

Hooray! Very happy to hear. I was wondering if there are any other official pages available for situations like this to inform people? I remember a twitter account but couldn't find it anymore- Anyway, thank you so much for the all the efforts done to keep this site and users safe. Much appreciated!

 

[BradGuy123]

Thank you. I was wondering what happened. My concern was that the anti-choice people succeeded in getting the site shut down.

At one point the error message said to contract the site admin. I thought yeah right like everyone on this forum has each other's contact info and we're all Facebook friends.

 

[EternalShore]

Thank you for bringing the site back without any data loss this time~ :)

 

[DeadNotSleeping]

Appreciate you getting it back up. For curiosities sake though, what was the "unexpected issue"?

 

[NormallyNeurotic]

Hooray! Very happy to hear. I was wondering if there are any other official pages available for situations like this to inform people? I remember a twitter account but couldn't find it anymore- Anyway, thank you so much for the all the efforts done to keep this site and users safe. Much appreciated!

The Twitter hasn't been used for a bit it seems. I also checked it out of curiousity lol

 

[imontheloose]

I can now say I know what it's like to be a crackhead without his fentanyl.

 

[FadingSnowFake]

Thank you, with almost tears of happiness in my eyes.

 

[vyvanceandvodka]

The way I freaked out lol. Thanks for getting it back! I heard there was a cyber attack, is that true or just someone spreading rumors?

 

[TrulyNeverCertain]

It's a relief to see everything back; thank you all for getting SaSu back and running!